File reconstruction and host conversations
Referral Loop Study
We trace the envelope that leaves your registry for another desk, and the quieter days before it comes back.
- Form
- File reconstruction and host conversations
- Span
- Two to four weeks
- Where
- Your registry, with agreed contact at the receiving office
- Charge
- Quoted from the daily visit rate plus reading days
Many applications do not stay in one building. A planning file goes to a heritage adviser. A grant pack goes to a scientific reader. An enrolment is walked to a faculty office that only opens the internal mail on Thursdays. The Referral Loop Study is for the stretch of the journey that happens after the file has left your sight.
We reconstruct, from stamps, covering minutes, and the memories of the people who wrapped the envelopes, how long those absences lasted. Where the receiving office will speak to us, we sit there too. Where it will not, we still record the silence: the days with no acknowledgement, the return with a sticky note instead of a minute, the second sending of the same pack.
You receive a diagram of the loops, with calendar days marked, and a short list of the handoffs that regularly drop the covering note. We do not negotiate with the other agency on your behalf. We make the waiting visible so you can decide whether to change the envelope, the calendar, or the agreement that sent the file away.